Terms Of Service

Date of last revision: October 10, 2021



By confirming and placing your order you agree to abide by the terms of service detailed below.


Cancellation/Return Policy


All Build-A-Saber Kits Come With a 1yr Product Replacement Warranty. For Product Warranty Replacements Please Contact Support@ImperialSabers.com


Returns and exchanges will not be accepted for items purchased. This return policy is subject to change, for any or no reason, from time to time at Build-A-Saber's sole discretion without advance notice.


The 1 Year Warranty covers normal use wear and tear. Buyer must cover shipping and handling for warranty shipping.




Chargebacks


Fraudulent chargebacks will be disputed and may result in criminal charges for theft and/or felony postal fraud. Filing a chargeback is not an acceptable method of requesting a refund or cancellation. We ship all of our orders with signature confirmation to prevent theft.




Defective or Incorrect items


Any defective or incorrect items MUST be returned before a replacement can be issued. Customers who claim an item is damaged or does not match the description are required to return the merchandise before a replacement will be sent.




User Safety


During the machining process, some sabers may develop sharp edges. Before any contact dueling (as with any type of dueling), we recommend wearing proper safety protection for your hands, body and face. This includes but is not limited to: gloves, body armor, face masks, and helmets. Always take the proper safety measures before dueling of any kind. Build-A-Saber, Imperial Sabers and or it's affiliates are not responsible for any injuries that result from saber play, combat choreography or dueling.




Delivery/Shipping Policy


Our international orders are ship worldwide from our headquarters in Virginia, via USPS international priority, with tracking and insurance. To determine if USPS has delivery service to your country, please select your country from the drop down menu when entering your shipping address. If you do not see your country in the drop down menu, unfortunately we cannot currently ship to you.




Mailing list


By creating an account or placing an order you agree to be enrolled in our mailing list. If you would like to be removed from our emailing list you can click unsubscribe at the bottom of any of our emails or by emailing us at support@imperialsabers.com




Promotions


Promotional sales can not be retroactively applied for any reason whatsoever, they can also not be combined with previous offers. This means you can not cancel an existing order to re order with a new promotion, also you can not order a gift certificate during a promotion to use during a second promotion thereby combining the discount rate. There are no exceptions. Shipping costs, applied taxes or any other additional costs do not count towards free item giveaway and or tier rewards.

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